应该让AI直接替你发送邮件和消息吗? / Should AI Send Emails and Messages for You?

Judgment in the Age of AI · Article 35

Writing a message and sending it are different permissions. The first creates an inspectable draft; the second changes relationships, commits resources and may form a formal record. The closer convenience comes to acting in your name, the higher the confirmation threshold should be.

Create a risk-sorted outbox

Message Reasonable setting
Meeting confirmations and low-risk internal reminders Automatic drafting; sampled review or rule-based approval before sending
Client replies, public statements, cost or commitments Human confirmation of recipient, facts and tone for every message
Dismissal, discipline, legal, medical, safety or intimate matters Never auto-send; the responsible person writes or approves it personally

A four-part pre-send check

  • People: Are the recipient, copies and attachments correct?
  • Matter: Do facts, dates, amounts and links have sources?
  • Authority: Are you entitled to make the commitments in the message?
  • Consequence: Could you tolerate publication or accidental delivery?

Use a send delay, daily limit and complete log. A new recipient, unusual attachment, sensitive term or out-of-scope request should automatically return the message to draft.

The safest default is not “AI may send unless I stop it”, but “AI prepares until I authorise”.

References


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