怎样帮助家人防范AI诈骗，又不让人觉得被当成孩子？ / How Can You Help Family Resist AI Scams Without Patronising Them?

Judgment in the Age of AI · Article 33

AI-enabled scams usually exploit urgency, fear, authority and care—not technical ignorance. Instead of repeatedly warning someone not to be fooled, establish a verification procedure that every family member follows.

Turn the drill into a shared rule

1. Stop: Pause any message demanding immediate payment, secrecy or account transfer.
2. Disconnect: Hang up and do not use a link or number supplied by the caller.
3. Switch: Reconnect through a saved number, official app or another relative.
4. Ask: Use a verification question known to family and difficult to discover on social media.
5. Report: If information or money has been lost, contact the bank, platform and local scam-reporting service promptly.

The manner of the conversation matters

Say “these techniques work on anyone, so let’s make a rule together” instead of “you do not understand AI, so I will teach you”. Invite relatives to choose the safety phrase, banking limits and emergency contacts, and follow the same procedure yourself.

Voices and video can be fabricated, so familiarity is no longer identity verification. The strongest family protection is not the sharpest eye; it is everyone’s willingness to pause and verify through another channel.

References

• Scamwatch: How Scammers Use Technology and AI
• eSafety Commissioner: Deepfakes