How Australian Systems Work · Article 9
Scope: NSW residential tenancies; general information, not legal advice
A rental inspection is not simply a test of tidiness. Across three stages of a tenancy, it creates one evidence chain: the starting condition, what happened during occupation, and who may be responsible at the end.
A complete timeline
1. Moving in: fix the starting point
Complete the condition report item by item; avoid writing only “good”. Record cracks, marks, loose fittings, mould spots and equipment that does not work. Take timestamped wide and close photographs. NSW Government says tenants should return one completed copy to the landlord or agent within seven days of moving in and keep the other.
2. During the tenancy: turn maintenance into a record
A routine inspection lets the landlord or agent see the property and gives the tenant another chance to identify repairs. Repeat verbal reports by email with photographs and dates. Do not conceal leaks, mould or faulty appliances temporarily; delay can make cause and responsibility harder to establish.
3. Moving out: compare with the same baseline
Use the original condition report and photographs room by room. Keep records of cleaning, key return, repair correspondence and final condition. If there is a dispute, continuous evidence is usually stronger than “I remember it was already like that”.
Routine inspections have limits
Tenants have a right to reasonable peace, comfort and privacy. Under current NSW rules, where separate tenant consent has not been given, a routine property inspection requires at least seven days’ written notice each time and is limited to four times in a 12-month period. Other reasons for entry, including urgent repairs, have different notice rules.
When an inspection notice arrives
- Check the notice date, reason for entry and proposed time.
- Make the property safe to inspect, but it need not look like an unoccupied display home.
- List outstanding repairs and submit them again by email.
- Keep notices, reports, photographs and replies outside the agent’s app as well.
This is general NSW tenancy information, not legal advice. Notice periods and frequency differ in other states and territories.
Official sources
- NSW Government: Rental property condition reports
- NSW Government: Landlord access and entry
- NSW Government: Minimum notice periods
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