{"id":17365,"date":"2026-08-14T00:26:42","date_gmt":"2026-08-13T14:26:42","guid":{"rendered":"https:\/\/geoffreychen.com\/why-is-something-wrong-with-the-tap-often-not-enough-for-a-repair-request\/"},"modified":"2026-08-14T00:26:42","modified_gmt":"2026-08-13T14:26:42","slug":"why-is-something-wrong-with-the-tap-often-not-enough-for-a-repair-request","status":"publish","type":"post","link":"https:\/\/geoffreychen.com\/zh\/why-is-something-wrong-with-the-tap-often-not-enough-for-a-repair-request\/","title":{"rendered":"\u5411\u4e2d\u4ecb\u8bf4\u201c\u6c34\u9f99\u5934\u6709\u70b9\u95ee\u9898\u201d\uff0c\u4e3a\u4ec0\u4e48\u5e38\u5e38\u8fd8\u4e0d\u591f\uff1f"},"content":{"rendered":"<\/p>\n<p><em>\u300a\u6fb3\u6d32\u4eba\u4e3a\u4ec0\u4e48\u8fd9\u6837\u8bf4\uff1f\u300b\u00b7 \u7b2c\u4e09\u5b63\u201c\u628a\u8bdd\u8bf4\u6e05\u695a\u201d\u00b7 \u7b2c 30 \u7bc7<\/em><\/p>\n<p>\u79df\u5c4b\u53a8\u623f\u7684\u6c34\u9f99\u5934\u6f0f\u6c34\uff0c\u4f60\u6253\u7535\u8bdd\u7ed9\u4e2d\u4ecb\uff1a<code>The tap is playing up a bit.<\/code> \u5bf9\u65b9\u56de\u7b54 <code>No worries, we\u2019ll look into it.<\/code> \u4e00\u5468\u540e\u4ecd\u6ca1\u6709\u6d88\u606f\u3002\u53cc\u65b9\u90fd\u7528\u4e86\u81ea\u7136\u7684\u6fb3\u6d32\u82f1\u8bed\uff0c\u4ea4\u6d41\u542c\u8d77\u6765\u4e5f\u5f88\u53cb\u597d\uff0c\u5374\u6ca1\u6709\u5f62\u6210\u591a\u5c11\u53ef\u6267\u884c\u7684\u4fe1\u606f\u3002<\/p>\n<p><code>play up<\/code> \u53ef\u4ee5\u8868\u793a\u673a\u5668\u8fd0\u884c\u4e0d\u6b63\u5e38\uff0c<code>a bit<\/code> \u53c8\u628a\u7a0b\u5ea6\u7559\u5f97\u5f88\u5bbd\u3002\u6c34\u9f99\u5934\u662f\u5728\u5173\u7d27\u540e\u6bcf\u5206\u949f\u6ef4\u51e0\u6ef4\uff0c\u8fd8\u662f\u5e95\u90e8\u6301\u7eed\u55b7\u6c34\uff1f\u80fd\u5426\u505c\u6b62\u4f9b\u6c34\uff1f\u5730\u677f\u662f\u5426\u6b63\u5728\u79ef\u6c34\uff1f\u540c\u4e00\u53e5\u201c\u6709\u70b9\u95ee\u9898\u201d\u53ef\u80fd\u4ece\u666e\u901a\u7ef4\u62a4\u4e00\u76f4\u8986\u76d6\u5230\u9700\u8981\u7acb\u5373\u5904\u7406\u7684\u4e25\u91cd\u6f0f\u6c34\u3002<\/p>\n<p>\u6e05\u695a\u62a5\u544a\u7ef4\u4fee\u95ee\u9898\uff0c\u4e0d\u9700\u8981\u79df\u5ba2\u81ea\u5df1\u8bca\u65ad\u3002\u4f60\u4e0d\u7528\u65ad\u5b9a <code>the cartridge has failed<\/code>\uff0c\u9664\u975e\u4f60\u786e\u5b9e\u5177\u5907\u5e76\u6838\u5b9e\u4e86\u76f8\u5173\u77e5\u8bc6\u3002\u4e2d\u4ecb\u9700\u8981\u7684\u9996\u5148\u662f\u53ef\u89c2\u5bdf\u4e8b\u5b9e\u3002<\/p>\n<h2>\u628a\u95ee\u9898\u5199\u6210\u522b\u4eba\u53ef\u4ee5\u8f6c\u4ea4\u7684\u5185\u5bb9<\/h2>\n<p>\u4e00\u4e2a\u6709\u6548\u7684\u4e66\u9762\u4fe1\u606f\u53ef\u4ee5\u8fd9\u6837\u5f00\u59cb\uff1a<\/p>\n<blockquote>\n<p><code>The cold-water tap in the kitchen does not shut off fully. It has been dripping continuously since about 7 pm yesterday, at roughly one drop per second. There is no water on the floor at present. I\u2019ve attached a short video.<\/code><\/p>\n<\/blockquote>\n<p>\u8fd9\u6bb5\u8bdd\u56de\u7b54\u4e86\u4f4d\u7f6e\u3001\u8868\u73b0\u3001\u5f00\u59cb\u65f6\u95f4\u3001\u5f53\u524d\u540e\u679c\u548c\u8bc1\u636e\u3002\u518d\u8865\u5145\u4f4f\u5740\u3001\u8054\u7cfb\u65b9\u5f0f\u3001\u53ef\u4ee5\u5b89\u6392\u8fdb\u5165\u623f\u5c4b\u7684\u65f6\u95f4\uff0cproperty manager \u5c31\u66f4\u5bb9\u6613\u628a\u4fe1\u606f\u8f6c\u7ed9 landlord \u6216 tradesperson\u3002<\/p>\n<p>\u82e5\u5df2\u7ecf\u7535\u8bdd\u62a5\u544a\uff0c\u53ef\u4ee5\u53d1\u4e00\u5c01\u7b80\u77ed\u786e\u8ba4\u90ae\u4ef6\uff1a<code>Thanks for speaking with me at 9.30 this morning. As discussed\u2026<\/code>\u3002NSW Government \u5173\u4e8e\u79df\u5c4b\u7ef4\u4fee\u7684\u8bf4\u660e\u5efa\u8bae\u5c3d\u53ef\u80fd\u4ee5\u4e66\u9762\u5f62\u5f0f\u901a\u77e5\u3001\u5728\u6ca1\u6709\u56de\u590d\u65f6\u8ddf\u8fdb\uff0c\u5e76\u4fdd\u5b58\u901a\u4fe1\u548c\u8c08\u8bdd\u8bb0\u5f55\u3002\u8fd9\u4e0d\u662f\u4e3a\u4e86\u4ece\u7b2c\u4e00\u5929\u5f00\u59cb\u51c6\u5907\u8bc9\u8bbc\uff0c\u800c\u662f\u907f\u514d\u6bcf\u6b21\u6362\u4e00\u4e2a\u5de5\u4f5c\u4eba\u5458\u90fd\u91cd\u65b0\u8bb2\u6545\u4e8b\u3002<\/p>\n<p><code>Please fix it as soon as possible<\/code> \u4ecd\u53ef\u80fd\u6ca1\u6709\u5171\u540c\u671f\u9650\u3002\u666e\u901a\u7ef4\u4fee\u53ef\u4ee5\u95ee\uff1a<code>Could you confirm by Friday when it will be inspected?<\/code> \u5982\u679c\u5bf9\u65b9\u7ed9\u51fa <code>sometime next week<\/code>\uff0c\u53ef\u8fdb\u4e00\u6b65\u786e\u8ba4\u7531\u8c01\u8054\u7cfb\u5b89\u6392 access\u3002\u6e05\u695a\u7684 deadline \u5e94\u5f53\u5408\u7406\uff0c\u4e5f\u8981\u533a\u5206\u201c\u786e\u8ba4\u5b89\u6392\u7684\u65e5\u671f\u201d\u4e0e\u201c\u5b8c\u6210\u7ef4\u4fee\u7684\u65e5\u671f\u201d\u3002\u6709\u4e9b\u5de5\u4f5c\u8981\u7b49\u5f85 owner approval\u3001\u96f6\u4ef6\u6216\u5408\u683c\u4eba\u5458\uff0c\u4e0d\u4e00\u5b9a\u80fd\u7acb\u5373\u5b8c\u6210\uff1b\u4f46\u7b49\u5f85\u4e0d\u610f\u5473\u7740\u4e0d\u9700\u8981\u66f4\u65b0\u3002<\/p>\n<h2><code>Urgent<\/code> \u5728\u79df\u8d41\u91cc\u4e0d\u53ea\u662f\u4e00\u79cd\u8bed\u6c14<\/h2>\n<p>\u65e5\u5e38\u82f1\u8bed\u4e2d\uff0c<code>urgent<\/code> \u5e38\u88ab\u5f53\u4f5c\u201c\u6211\u5f88\u7740\u6025\u201d\u3002\u5728 NSW \u79df\u8d41\u89c4\u5219\u4e2d\uff0c<code>urgent repair<\/code> \u6709\u7279\u5b9a\u8303\u56f4\uff0c\u5305\u62ec gas leak\u3001dangerous electrical fault\u3001burst water service\u3001blocked or broken toilet\u3001serious roof leak\uff0c\u4ee5\u53ca\u4f7f\u623f\u5c4b\u4e0d\u5b89\u5168\u3001\u65e0\u6cd5\u4f7f\u7528\u91cd\u8981\u4f9b\u6c34\u6216\u5927\u91cf\u6d6a\u8d39\u6c34\u7684\u67d0\u4e9b\u6545\u969c\u7b49\u3002<\/p>\n<p>\u8fd9\u610f\u5473\u7740\u79df\u5ba2\u4e0d\u5e94\u53ea\u9760\u52a0\u4e09\u4e2a\u611f\u53f9\u53f7\u628a\u666e\u901a\u95ee\u9898\u53d8\u6210\u6cd5\u5b9a urgent repair\uff1b\u4e2d\u4ecb\u4e5f\u4e0d\u5e94\u4ec5\u56e0\u79df\u5ba2\u8bed\u6c14\u5e73\u9759\u5c31\u5ffd\u7565\u95ee\u9898\u7684\u5b9e\u9645\u6027\u8d28\u3002\u6700\u6709\u7528\u7684\u662f\u8bf4\u51fa\u4e0e\u7d27\u6025\u6027\u76f8\u5173\u7684\u4e8b\u5b9e\uff1a<\/p>\n<blockquote>\n<p><code>Water is flowing continuously from the broken fitting and is spreading across the kitchen floor. I have tried the agent\u2019s emergency number at 8.10 and 8.25 pm.<\/code><\/p>\n<\/blockquote>\n<p>NSW \u5b98\u65b9\u8d44\u6599\u8981\u6c42\u79df\u5ba2\u7acb\u5373\u901a\u77e5 landlord \u6216 agent \u6709\u5173 urgent repair \u7684\u9700\u8981\uff0c\u5e76\u8bf4\u660e\u5728\u65e0\u6cd5\u8054\u7cfb\u6216\u95ee\u9898\u672a\u5904\u7406\u65f6\u5e94\u6309 tenancy agreement \u548c\u73b0\u884c\u6cd5\u5f8b\u89c4\u5b9a\u7684\u6b65\u9aa4\u884c\u52a8\u3002\u81ea\u884c\u5b89\u6392\u7ef4\u4fee\u3001\u8d39\u7528\u4e0a\u9650\u3001\u5408\u683c\u7ef4\u4fee\u4eba\u5458\u548c reimbursement \u90fd\u6709\u6761\u4ef6\uff1b\u4e0d\u8981\u4ece\u7f51\u7edc\u6587\u7ae0\u91cc\u8bb0\u4f4f\u4e00\u4e2a\u91d1\u989d\u540e\u5c31\u8df3\u8fc7\u6b63\u5f0f\u6b65\u9aa4\u3002\u672c\u6587\u6838\u67e5\u65f6 NSW \u9875\u9762\u8bf4\u660e\u7684\u4e0a\u9650\u4e3a $1,000\uff0c\u4f46\u89c4\u5219\u53ef\u80fd\u66f4\u65b0\uff0c\u5e94\u5728\u884c\u52a8\u5f53\u65e5\u67e5\u770b\u5b98\u65b9\u8d44\u6599\u6216\u53d6\u5f97\u79df\u8d41\u6cd5\u5f8b\u5efa\u8bae\u3002<\/p>\n<h2><code>We\u2019ll look into it<\/code> \u8868\u793a\u4ec0\u4e48\u5df2\u7ecf\u53d1\u751f\uff1f<\/h2>\n<p>\u8fd9\u53e5\u8bdd\u901a\u5e38\u53ea\u662f\u627f\u8ba4\u4f1a\u8c03\u67e5\uff0c\u4e0d\u7b49\u4e8e\u5df2\u7ecf\u6279\u51c6\u7ef4\u4fee\u3001\u8054\u7cfb tradesperson \u6216\u786e\u5b9a\u65e5\u671f\u3002\u4f60\u53ef\u4ee5\u53cb\u597d\u5730\u95ee\uff1a<\/p>\n<blockquote>\n<p><code>Thanks. Could you let me know the next step and when I should follow up if I haven\u2019t heard anything?<\/code><\/p>\n<\/blockquote>\n<p>\u540c\u6837\uff0c<code>The owner has been notified<\/code> \u53ea\u8868\u793a\u4fe1\u606f\u5df2\u7ecf\u9001\u5230\u67d0\u5904\u3002\u82e5\u95ee\u9898\u6301\u7eed\uff0c\u4ecd\u53ef\u95ee\u5904\u7406\u51b3\u5b9a\u3001\u9884\u8ba1\u65f6\u95f4\u548c\u4e34\u65f6\u5b89\u5168\u63aa\u65bd\u3002\u4e0d\u8981\u628a\u6bcf\u4e00\u53e5\u4e2d\u95f4\u72b6\u6001\u90fd\u7406\u89e3\u6210\u62d2\u7edd\uff0c\u4f46\u4e5f\u4e0d\u8981\u628a\u5b83\u542c\u6210\u5b8c\u6210\u3002<\/p>\n<p>\u5b89\u6392\u8fdb\u5165\u623f\u5c4b\u65f6\uff0c\u8fd8\u9700\u8981\u786e\u8ba4\u65e5\u671f\u3001\u65f6\u95f4\u8303\u56f4\u3001\u8c01\u4f1a\u6765\u4ee5\u53ca\u5982\u4f55\u8fdb\u5165\uff1a<code>Will the plumber collect keys from the agency, or do I need to be home?<\/code> \u8fd9\u7c7b\u7ec6\u8282\u80fd\u51cf\u5c11 tradesperson \u5230\u95e8\u53e3\u5374\u65e0\u6cd5\u5de5\u4f5c\u7684\u60c5\u51b5\u3002\u79df\u8d41\u4e2d\u7684 access \u8fd8\u53d7\u901a\u77e5\u89c4\u5219\u5f71\u54cd\uff0c\u4e0d\u80fd\u56e0\u4e3a\u7ef4\u4fee\u9700\u8981\u5c31\u5047\u5b9a\u4efb\u4f55\u4eba\u53ef\u4ee5\u968f\u65f6\u8fdb\u5165\u3002<\/p>\n<h2>\u60c5\u7eea\u53ef\u4ee5\u771f\u5b9e\uff0c\u4e8b\u5b9e\u4ecd\u8981\u7559\u4e0b<\/h2>\n<p>\u6f0f\u6c34\u53cd\u590d\u53d1\u751f\u3001\u957f\u671f\u6ca1\u6709\u56de\u5e94\uff0c\u4eba\u5f53\u7136\u4f1a\u751f\u6c14\u3002<code>This is unacceptable<\/code> \u53ef\u4ee5\u8868\u8fbe\u7acb\u573a\uff0c\u5374\u4e0d\u80fd\u4ee3\u66ff\u6545\u969c\u65f6\u95f4\u7ebf\u3002\u82e5\u9700\u8981\u6295\u8bc9\uff0c\u628a\u5148\u524d\u8054\u7cfb\u65e5\u671f\u3001\u5f97\u5230\u7684\u56de\u590d\u3001\u5f53\u524d\u72b6\u6001\u548c\u8981\u6c42\u7684\u89e3\u51b3\u65b9\u6848\u6392\u5217\u6e05\u695a\uff0c\u6bd4\u5806\u79ef\u5f62\u5bb9\u8bcd\u66f4\u5bb9\u6613\u88ab\u53e6\u4e00\u4e2a\u673a\u6784\u7406\u89e3\u3002<\/p>\n<p>\u4e5f\u4e0d\u8981\u56e0\u62c5\u5fc3\u663e\u5f97\u96be\u76f8\u5904\u800c\u4e0d\u65ad\u4f7f\u7528 <code>just<\/code>\u3001<code>a little<\/code>\u3001<code>when you get a chance<\/code>\u3002\u793c\u8c8c\u53ef\u4ee5\u4fdd\u7559\uff1a<code>Could you please\u2026<\/code> \u8db3\u591f\u4e86\u3002\u82e5\u5b58\u5728\u5b89\u5168\u98ce\u9669\uff0c\u5c31\u76f4\u63a5\u8bf4 <code>I\u2019m concerned this is unsafe because\u2026<\/code>\uff0c\u7ed9\u51fa\u89c2\u5bdf\u5230\u7684\u539f\u56e0\u3002<\/p>\n<p>\u8fd9\u7bc7\u6587\u7ae0\u9650\u5b9a\u4e8e NSW \u7684\u4e00\u822c\u79df\u5c4b\u6c9f\u901a\uff0c\u4e0d\u662f\u4e2a\u6848\u6cd5\u5f8b\u610f\u89c1\u3002\u771f\u6b63\u7684\u539f\u5219\u5374\u9002\u7528\u4e8e\u8bb8\u591a\u670d\u52a1\u573a\u666f\uff1a\u63cf\u8ff0\u8868\u73b0\uff0c\u4e0d\u731c\u539f\u56e0\uff1b\u5199\u51fa\u5f53\u524d\u5f71\u54cd\uff0c\u4e5f\u8bf4\u660e\u95ee\u9898\u4f55\u65f6\u5f00\u59cb\uff1b\u786e\u8ba4\u4e0b\u4e00\u6b65\u7531\u8c01\u8d1f\u8d23\u4ee5\u53ca\u4f55\u65f6\u66f4\u65b0\u3002\u4e00\u53e5 <code>It\u2019s playing up<\/code> \u53ef\u4ee5\u6253\u5f00\u5bf9\u8bdd\uff0c\u5374\u4e0d\u80fd\u72ec\u81ea\u63a8\u52a8\u7ef4\u4fee\u8d70\u5b8c\u6574\u6761\u8def\u3002<\/p>\n<h3>\u4e3b\u8981\u8d44\u6599<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.nsw.gov.au\/housing-and-construction\/renting-a-place-to-live\/getting-repairs-done\" target=\"_blank\" rel=\"noopener\">NSW Government, \u201cGetting repairs done on a rental property\u201d<\/a><\/li>\n<li><a href=\"https:\/\/www.nsw.gov.au\/housing-and-construction\/rules\/urgent-repairs-residential-rental-properties\" target=\"_blank\" rel=\"noopener\">NSW Government, \u201cUrgent repairs in residential rental properties\u201d<\/a><\/li>\n<li><a href=\"https:\/\/www.nsw.gov.au\/housing-and-construction\/rules\/landlord-obligations-and-responsibilities-for-rental-properties\" target=\"_blank\" rel=\"noopener\">NSW Government, \u201cLandlord responsibilities for repair and maintenance\u201d<\/a><\/li>\n<li><a href=\"https:\/\/www.nsw.gov.au\/housing-and-construction\/rules\/rectification-orders-for-rental-properties\" target=\"_blank\" rel=\"noopener\">NSW Government, \u201cRectification orders for rental properties\u201d<\/a><\/li>\n<\/ul>\n<p>\u2014\u2014<\/p>\n<p>\u7ee7\u7eed\u9605\u8bfb\uff1a<a href=\"https:\/\/geoffreychen.com\/zh\/why-do-australians-say-it-this-way\/\">\u300a\u6fb3\u6d32\u4eba\u4e3a\u4ec0\u4e48\u8fd9\u6837\u8bf4\uff1f\u300b\u7cfb\u5217\u603b\u9875<\/a><\/p>\n<p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":17897162,"featured_media":0,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_geoff_meta_description_en":"Explains why vague repair phrases like tap is playing up a bit fail, and shows how to report observable facts, urgency, and follow-up timelines in NSW rentals.","_geoff_meta_description_zh":"\u89e3\u6790\u53ea\u8bf4\u6c34\u9f99\u5934\u5728\u51fa\u95ee\u9898\u5e38\u5e38\u4e0d\u591f\u7528\uff0c\u6587\u7ae0\u5f3a\u8c03\u7528\u53ef\u89c2\u5bdf\u4e8b\u5b9e\u8bf4\u660e\u73b0\u72b6\u3001\u7d27\u6025\u7a0b\u5ea6\u4e0e\u8ddf\u8fdb\u65f6\u95f4\uff0c\u5e76\u907f\u514d\u8bef\u628a\u4e2d\u95f4\u56de\u590d\u5f53\u5b8c\u6210\u3002","_wpcom_ai_launchpad_first_post":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[787296963],"tags":[787296966,787294394,787297025,787297024,787296964,787295186,787296967,787296965],"class_list":["post-17365","post","type-post","status-publish","format-standard","hentry","category-why-do-australians-say-it-this-way","tag-australian-english","tag-australian-life","tag-rental-repairs-zh","tag-rental-repairs","tag-why-do-australians-say-it-this-way","tag-australian-life-zh","tag-australian-english-zh","tag-why-do-australians-say-it-this-way-zh",""],"translatepress_titles":{"en_AU":"Why Is \u2018Something\u2019s Wrong with the Tap\u2019 Often Not Enough for a Repair Request?","zh_CN":"\u5411\u4e2d\u4ecb\u8bf4\u201c\u6c34\u9f99\u5934\u6709\u70b9\u95ee\u9898\u201d\uff0c\u4e3a\u4ec0\u4e48\u5e38\u5e38\u8fd8\u4e0d\u591f\uff1f"},"jetpack_publicize_connections":[],"jetpack_likes_enabled":false,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p1ar9H-4w5","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/geoffreychen.com\/zh\/wp-json\/wp\/v2\/posts\/17365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/geoffreychen.com\/zh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/geoffreychen.com\/zh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/geoffreychen.com\/zh\/wp-json\/wp\/v2\/users\/17897162"}],"replies":[{"embeddable":true,"href":"https:\/\/geoffreychen.com\/zh\/wp-json\/wp\/v2\/comments?post=17365"}],"version-history":[{"count":0,"href":"https:\/\/geoffreychen.com\/zh\/wp-json\/wp\/v2\/posts\/17365\/revisions"}],"wp:attachment":[{"href":"https:\/\/geoffreychen.com\/zh\/wp-json\/wp\/v2\/media?parent=17365"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/geoffreychen.com\/zh\/wp-json\/wp\/v2\/categories?post=17365"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/geoffreychen.com\/zh\/wp-json\/wp\/v2\/tags?post=17365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}